Outage News

Latest update is that the teams are proceeding with the repairs as of this morning. A 60-fiber conduit is being replaced, and also a 300 meters length of cable is being replaced. No estimated time yet, but repairs are underway.
Important: The entire network is currently operating on backup satellite links to maintain connectivity.
We’ll share any updates as soon as they become available. Thank you for your patience and understanding.

*********************************

The latest update indicates that crews began repairs this morning. A 60-fibre conduit is being replaced, as well as a 300-metre cable. No time estimate is available at this time, but repairs are ongoing.

Important : The entire network is currently running on backup satellite links to maintain connectivity.

We will keep you informed as soon as we have updates. Thank you for your patience and understanding.

We received limited information last night, but do know that the team worked till late last night and then took a break for the night. They will be restarting again this morning, and we will keep inquiring about an estimated time to repair.

We received little information last night, but we know that the team worked until late last night and then took a break for the night. They will resume this morning and we will continue to inquire about the estimated time to repair them.

Here’s the latest update on the fiber situation:
A crew is on site for one of the fiber cuts, and the break has been identified. We’re waiting for details on the repair timeline.
No new information yet on the second fiber break.
Important: The entire network is currently operating on backup satellite links to maintain connectivity.
We’ll share any updates as soon as they become available. Thank you for your patience and understanding.

Here is the latest news about the fiber cut:
A team is on site for one of the outages and the location is confirmed. We are waiting for details on the repair schedule.
No new information for the second outage for the moment.
Important: The entire network is currently operating via backup satellite links in order to maintain connectivity.
We will keep you informed as soon as we have more details. Thank you for your patience and understanding.

Our southern partners have confirmed a fiber cut between Notre-Dame-des-Lourdes and Montreal, crews are already working on the repair but no estimated time to restore the link has been provided. We will keep you updated as we get more information.

Our southern partners have confirmed a fibre cut between Notre-Dame-des-Lourdes and Montreal. Crews are already working on repairs, but no estimated timeline to restore the link has been provided. We will keep you informed as soon as we have more information.